Refund and Returns Policy

At Saint Vanity LLC, customer satisfaction is our top priority. We want you to shop with confidence, knowing that we are committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.

Return Eligibility

We accept returns within 30 days of the delivery date. To qualify for a return, items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact. Products that show signs of wear, damage, stains, or alterations are not eligible for a refund or exchange.

Non-Returnable Items

For hygiene and safety reasons, certain products cannot be returned. These may include gift cards, final sale items, promotional products marked as non-returnable, and any customized or personalized merchandise unless the item arrives damaged or defective.

How to Start a Return

To request a return, please contact our customer support team through the Contact Us page on the Saint Vanity LLC website. Include your order number, the item(s) you wish to return, and the reason for the request. Once your return is approved, you will receive detailed instructions for returning your package.

Refund Process

After we receive and inspect your returned item, we will notify you of the refund status. If approved, your refund will be issued to your original payment method within 7–14 business days. at:support@saintvanityllc.us Processing times may vary depending on your bank or payment provider.

Exchanges

If you received the wrong size, incorrect item, or a defective product, we are happy to offer an exchange, subject to product availability. If the requested item is unavailable, we will provide a refund or store credit.

Damaged or Incorrect Orders

Please inspect your order immediately after delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of receiving your package. support@saintvanityllc.us Include clear photos of the issue so our support team can resolve your request as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, such as receiving the wrong item or a damaged product. We recommend using a trackable shipping service, as Saint Vanity LLC is not responsible for returns lost during transit.

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has been dispatched, it cannot be canceled and must follow our standard return procedure.

Policy Updates

Saint Vanity LLC reserves the right to modify this Refund and Returns Policy at any time without prior notice. Any updates will be posted on this page, and continued use of our website indicates acceptance of the revised policy. support@saintvanityllc.us

Thank you for shopping with Saint Vanity LLC. We appreciate your trust and are committed to making your shopping experience smooth, secure and enjoyable.